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FAQ
How to Order
Step1 : Inquiry
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• Send us the inquiry for the equipments you would like to purchase
• If we can supply, we will send you Product Specification with Price, Condition and Delivery terms.
Step2 : Payment
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• Once both parties agree with all the purchase conditions, we will send you Proforma invoice with our bank information.
• Please make payment by bank wire transfer(T/T) within the payment due date both of us agreed with.
Step3 : Shipment
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• Once the payments hits our bank account, your order will be dispatched after created within 5~7 working period.
Step4 : shipping Documents Dispatch
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• We send you the shipping documents for you to clear the customs in your country.
About Digital Dental X-ray & CBCT
Refurbishing Process & QA System
Our Digital Dental X-ray refurbishing process guarantees every dental X-ray system we deliver operate to OEM Factory specifications. JK MEDITECH has set the standards for quality in the reconditioned market. We assure that they are operating at manufacturer’s specifications before they leave our facility.
Step 1) Verify System Functional and Cosmetic condition
Step 2) Reset OS & Viewer Software in PC
Step 3) Calibrate system according to the factory standards.
Step 4) Clean system appearance
Step 5) Pack the system
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Warranty and After Sales Service/Customer Care
We offer the parts and labor warranties as well as standard or extended warranties. Standard warranties provide coverage for 90days and extended warranties cover your system for 1year depending on your budget. And After the warranty period, we still support our customers with reasonable part and labor pricing.
We take care of our customers by
• Remote Support and training via Team Viewer
• Parts searching and supplying at reasonable pricing
• On-site Software and Maintenance training
Panorama Positioning and Troubleshooting Guide
In most cases, Panoramic images like washed out image, overlapping, ghosting or other various image quality issues are the result of patient positioning.
Please practice the below patient positioning guide and try to get the best
panoramic images.
According to each patient's sex, age, body shape and dental x-ray quality grade,
the image quality can differ.

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